We are recruiting...

SHOP MANAGER - THE WARDROBE​

Job Description​

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Responsible to:                 Managing Director

Contract Duration:            Late April 2025/early May until 31st May 2026 (may be extended, funding dependent)

Salary:                                £24,987 (£31,233 pro rata)

Pension:                             8% Employer Contribution (+2% Employee contribution)

Holiday Entitlement:         24 days (30 pro rata, includes public holidays)

Hours of Work:                  30 hours per week, usually Tuesday – Friday, may include occasional                                                           evenings/weekends

Location:                            The Wardrobe, 112 Nethergate, Dundee

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Summary

An exciting opportunity to join the Transition Dundee team, which aims to create a more resilient, climate friendly and healthy city. We deliver a range of projects, events and skills training to meet the needs of local people - working towards a future where everyone can live happier, healthier lives, whilst treading more lightly on the planet. The Wardrobe is a charity shop with a difference – we have a free section, we promote looking after our clothes, swapping, mending, upcycling and more, to reduce as much textile waste as possible, and encourage our community to embrace sustainable fashion. We also run a busy programme of social groups, workshops and events to show people all the benefits of upskilling ourselves. Funds raised at The Wardrobe help to fund all our projects, so it is a vital part of our organisation.

 

We are looking for a highly motivated and experienced person to Manage The Wardrobe and help Transition Dundee continue to grow – we have some ambitious plans for the future and we are looking for an excellent team player who can help us achieve our goals.

 

Responsibilities

The Shop Manager will be responsible for:

• Managing and improving the day-to-day operations and income generation of The Wardrobe

• Using excellent time-management, delegation and problem-solving skills to achieve targets

• Using and promoting excellent customer service to encourage repeat and new customers

• Line Management and supporting The Wardrobe staff team (currently includes two staff - one Retail Assistant and one Workshops Coordinator)

• Planning, running and supporting events

• Volunteer coordination, recruitment, training and support

• Monitoring of stock; sorting, storage and restocking

• Sales, cash handling and budget keeping

• Visual merchandising and ensuring the shop is fresh and appealing

• Ensuring the shop/building is kept clean, tidy and safe for our customers and volunteers

• Data Monitoring to ensure we are working towards our funded goals

• Assisting the Managing Director with funder reports and budgets in relation to The Wardrobe

• Social media campaigns to further drive sales and environmental/social goals, and promotion of all projects

• Maintaining a professional working knowledge of organisational policies and practices including health and safety, food safety and data protection

• From time to time there will be other duties not listed here which aid Transition Dundee in achieving our social and environmental goals

 

Person Specification

Essential knowledge, skills, qualifications, experience and personal qualities

• Experience in management of a charity or retail shop – to include visual merchandising and stock control

• Experience in planning and running events

• Able to learn quickly and adapt to the changing needs of a growing organisation

• A passion for people – being able to engage, motivate and inspire others, in a non-judgemental, kind and supportive way

• Experience in both leading a small team and being an excellent team player

• Proficient in ICT including Microsoft Office

• Experience in managing budgets

• Experience in data monitoring and report writing

• Excellent organisational skills

• Excellent problem-solving skills

• Excellent communication skills

• Able to promote the work of community-based projects through both online and offline campaigns

• Experience both writing and staying up to date with Policies & Procedures for health and safety and data protection

• A keen interest in climate, environmental and social issues that affect our community

 

Desirable knowledge, skills, qualifications, experience and personal qualities

• A UK driving license

• An understanding of the aims and goals of the international Transition Network

• An understanding of the projects and ethos of Transition Dundee

• An understanding of working in a charitable organisation/social enterprise

• Skills in repairing of household items/clothes

• Experience of partnership working with local agencies and non-profit organisations  

• Experience of working with both administrative support and project volunteers

 

How to Apply

Please submit a CV (max 2 x A4 pages) and Cover Letter (max 1 x A4 page) to hello@transitiondundee.com.

 

Please read the Person Specification carefully and explain in your CV/Cover Letter which of the ‘Essential’ or ‘Desirable’ requirements you meet, any relevant work experience and why you would like to work with Transition Dundee.

 

The deadline for applications is 9am Monday 17th March. Shortlisted candidates will be notified if successful by Thursday 20th March and invited for an interview the week of 24th March (exact date will be confirmed ASAP).

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Accessibility - if you require this job advert in another format, please do reach out to hello@transitiondundee.com and we will be happy to help.